Frequently
asked questions
Answers to the most frequently asked questions.
The essentials
The city becomes your playing field. Your teams follow a route guided by smartphone, solve puzzles, take on photo and video challenges, and move through the streets at their own pace. No closed room, no fixed screen, no PowerPoint: everything happens outdoors, where your team already works.
Supervision, tracking and autonomy
No. The game is played fully independently: the app guides the teams from start to finish. An on-site host is available as an option (premium package). If you'd like one, book it as early as possible.
Photos, videos and privacy
Each team only sees its own content. No team can access another team's photos. Only the organiser sees everything, from the dashboard.
How the day works
Yes. You're autonomous: the game starts when you decide, once you're on site.
Participants, teams and equipment
5 to 6 players per team. Smaller teams are possible (minimum two phones per team). Beyond 6, some take part less.
Languages and customisation
Yes. Each player chooses their language in the app — usually French, Dutch and English depending on the city. The available languages are shown on the game page.
Booking, trial and availability
You confirm the quote online; for a direct purchase, the booking is immediate. It's best to plan ahead if you want the host option or a busy date.
Invoicing and payment
Yes. The billing details can be changed: enter the company name, address and VAT number.