Frequently
asked questions

Each team moves independently and chooses its own route: teams do not follow one another. This keeps the experience lively and avoids having everyone in the same place at the same time. You stay in control thanks to live tracking, and all teams meet at a shared finish point. The final gathering can be turned on or off, depending on how you want to organise the day.

Yes, and it's free. Chaperones can form their own team and follow the route alongside the students. You can also stay in organiser mode to supervise, or do both.

Your dashboard shows you where every team is at all times: you immediately spot a team that has drifted away and you can message it. For any technical issue (a puzzle that won't budge, a bug), our support team is reachable via chat in the app and on the website throughout the outing.

The game is designed to be played independently: no equipment and no guide required. A Coddy presence on site is available as an option depending on your package. In every case, support is available via chat throughout the game.

After the game, you can download all the photos and videos from the leaderboard. You can then ask us to delete them permanently. Each student can also delete their account and their own content at the end of the game.

Yes. On request, we can lock the game in the language of your choice — for example, so that students practise their French throughout the route.

No. Each puzzle offers up to three hints, and the last hint gives the answer directly. No student stays stuck — which is valuable with mixed ability levels: the more confident race ahead, the others progress at their own pace without giving up.

No. The individual roles add a playful touch, but they stay good-natured: no role can make a team lose, and there is no real “traitor”. If you prefer to play without roles, we disable them on a simple request.

A mix of logic puzzles, text-based puzzles and observation puzzles tied to the places they pass through. The variety keeps interest high and lets every type of student contribute.

Yes. You can set an identical finish time for all teams (for example 3 p.m.). The game duration then adjusts automatically based on each team's start time. Handy for aligning the end with your day's schedule: lunch, coach, return.

Yes. You can hand out the codes during the journey so students set up their team ahead of time and save time on arrival. The game only really starts once you're on site, at the correct GPS location.

The default duration is 2 hours; allow around 2 hours 30 in your schedule for the start and the wrap-up. You can lengthen or shorten it to fit your day. Shortening the duration only changes the timer: the number of missions stays the same, the goal being to solve as many as possible within the time available.

No, gathering at the finish point is optional. You can turn it on to bring everyone together, or tell students that when the timer runs out the game stops and they have free time, wherever they are. The instruction is yours to give: the app follows your choice.

They depend on the city and the route you choose. They are shown on the page of the relevant game, and your Coddy contact can adjust them with you — for example, starting from a square better suited to a large group than a busy pavement.

The game takes place outdoors. If the weather is really bad, you're not stuck: your booking stays valid for 3 years and can be rescheduled freely (see the “cancellation” section). You move the outing without losing your payment.

Ideally one smartphone per student, since each can then receive their role in the game. In practice, you need at least one or two connected phones per team to play (a second one acts as a backup if a battery dies). For students without a phone, or if your school limits their use, group them around the devices available in each team.

• At least one smartphone per team (ideally one per student), with an internet connection (4G).
• Well-charged batteries, and if possible a power bank as backup.
• The Coddy app installed on the phones being used.
• The team codes, which you receive by email before the outing.

Yes, each team chooses its name. Teams can see the names of the other teams, but not the individual members of each one.

You can score the challenges yourself from your dashboard, during or at the end of the game. If you don't score them, each challenge submitted earns the same number of points for every team. The puzzles, on the other hand, are validated automatically by the app.

Yes. As soon as a team finishes, the leaderboard is hidden to keep the suspense. So you can announce the results at your leisure a few days later, back in the classroom.

For the PRO and PREMIUM packages, the codes are sent about a week before the date of the outing, or according to the arrangement agreed. With self-service, they are available as soon as payment is confirmed.

After you validate the quote online and receive the invoice, payment is made according to the terms shown on it. With self-service, payment comes before the codes are sent.

Yes. Schools usually don't have a VAT number: you can leave that field empty when validating the quote. Enter the name of your institution and the relevant details, which will appear on the invoice.

No need to worry. Once the order is placed and paid, your game stays valid for 3 years. You reschedule the outing for any date you like within that period, without having to notify us immediately. You never lose your booking if something unexpected comes up — weather, a strike, the school calendar.